Getting Started with the Můj Vlak App

The first step for any traveler in Plzeň is downloading the official Můj vlak app. It is available for both Android and iOS devices. Once installed, the app usually detects your phone's language. If it does not, you can easily switch to English in the settings menu.

Creating an account is not mandatory but highly recommended. A profile stores your payment details and keeps a history of your journeys. This makes day trips from Plzeň much easier to manage. You can also track your train's live location and platform number through the interface.

Before you head to the station, ensure your phone is fully charged. You will need to show a QR code to the conductor. Digital tickets are tied to a specific name, so keep your ID or passport handy. The app also allows you to buy tickets for multiple people at once.

• Checklist:
• Download Můj vlak from the app store.
• Switch language to English in settings.
• Register an account for faster checkout.
• Enable notifications for platform changes.

Step-by-Step Guide to Buying Tickets

Buying a ticket in the app is straightforward if you follow these steps. Most regional trips from Plzeň take less than an hour to book. Follow this guide to ensure you get the correct fare and a comfortable seat.

1. Step 1: Search for your connection. Enter "Plzeň hl.n." as your starting point and your destination. This takes about 1 minute and costs nothing. Avoid searching for vague station names; always use the specific city name.
2. Step 2: Select your train. Choose a connection that fits your schedule. Typical costs for regional trips range from 50 to 200 CZK. A common mistake is picking a train that requires a seat reservation without adding one in the app.
3. Step 3: Add passengers and discounts. Enter the names of all travelers. If you have an ISIC card or are over 65, apply the discount here. This happens at the "Passengers" screen. Do not forget to select "First Minute" prices if they are available for long distances.
4. Step 4: Pay and store. Use a credit card or Apple/Google Pay to finish. The process takes 2 minutes. The ticket will appear in the "My Tickets" section. A common mistake is closing the app before the payment confirmation appears.

If you are traveling with a group, one person can hold all the tickets. Simply swipe through the QR codes when the conductor arrives. For more ideas on where to go, check out the best train trips from Plzeň to maximize your time in the country.

Planning the Best Train Trips from Plzeň

Plzeň is a major railway hub in the Czech Republic. Using the Czech Railways app for tickets makes it easy to reach famous spots. You can visit the official city tourism board for local event updates before you depart. Most trains depart from the beautiful Art Nouveau main station.

One of the most popular routes is the Prague day trip from Plzeň, which takes about 90 minutes. The app often shows "Pendolino" or "InterCity" trains for this route. These are faster but might require a paid seat reservation. The app will clearly mark these requirements with a small "R" icon.

If you prefer nature or spas, consider heading west. The app makes it simple to find connections for a Karlovy Vary spa town visit. You can see the total price and travel time before you commit to the purchase. Always check the "Information" tab in the app for any planned track maintenance.

Troubleshooting and Common Problems

Even with a great app, issues can happen while traveling. Being prepared will save you from stress at the station. Most problems are easily fixed if you know what to look for in the menu. You can also find general travel info at the national tourism board website.

• No Internet: Open your ticket in the app while you still have Wi-Fi at your hotel. The app saves a copy offline automatically.
• Payment Failed: Ensure your card is enabled for international online payments. Try using a digital wallet like Google Pay instead.
• Wrong Date: You can usually refund tickets in the app up to 15 minutes before departure. Look for the "Refund" button in the ticket details.
• Train Delayed: The app shows live delay data. If a delay is significant, you may be entitled to a partial refund or a different route.
• Battery Died: If your phone dies, the conductor cannot verify your ticket. Carry a portable power bank or print a backup copy.
• Missed Train: Most regional tickets are valid for any train on that route for the whole day. Check the ticket conditions in the app.